Exclusion of Alerts triggered during the SDT in Alerts report
Summary: Dhilip Kumar Mathivanan raises a concern about the limitations of out-of-the-box (OOB) templates not accounting for completed SDT alerts when generating reports. They seek an API-based custom report solution to exclude alerts triggered during the SDT timeframe. Mike Moniz, Sambhaji Kadam, and Sayali Revalkar echo similar concerns and suggest raising feedback through the official channels to address this long-standing issue. The conversation highlights a shared sentiment for improving the alert filtering process in the report generation.
It would be really helpful if this functionality were available in the out-of-the-box (OOB) template. Currently, the OOB template includes active SDT alerts but doesn’t account for completed ones. When running the report, it pulls all alerts triggered in the console, the SDT filter if set to "Yes," it only shows alerts currently in SDT and it exceeds the timeframe we kept for the generating a report, and none are active, it returns zero results.
Is there an option to generate a custom report that excludes alerts triggered during the SDT time frame using any API.
Sayali Revalkar
·5 months agoHave you heard anything on this request? We also have same issue.
sumanthreddy cheruku
·5 months agoIt still looking the same as like last year. They still didn't implemented it.
Sambhaji Kadam
·1 year agoYes, we have seen these requests from customers, so raising feedback would be helpful. Please refer to the screenshot below and submit the feedback accordingly.
Mike Moniz
·1 year agoCompletely agree with this one, but something several of us has requested for years and years. I think the issue is that SDT state is not stored within the alert itself.
Please also submit this via Feedback process in your LM portal. Help > Global Support tab > Contact Support > Feedback.