allow alert link to work from integrations | Feature Requests

mnagel · 2018-08-15T22:23:12Z

Currently, there is an alert link that is included with native email alerts (not from integrations). If I synthesize the exact same link in my ticket system, the link does not produce the same alert page as the link in that email notice does. I am forced to assume that the backend has a handler for that alert link ONLY if it is generated by the native email handler. I see no reason why that format should not work in general, and it would be helpful to make it in fact do the right thing. For reference, my link is generated from a transformation on the DEVICEURL token: s:/device/index\.jsp#.*:/alert/index.jsp#detail~id=${alertid}&type=alert:; I have confirmed the result matches what we see in email, but it does not work if the integration is used.

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