At LogicMonitor, we are continuously innovating to deliver enhanced monitoring experiences for our customers. As part of this evolution, we are announcing the upcoming End of Sale (EOS) for “On-Demand” Legacy Websites (LWM).

This change begins our transition to LogicMonitor’s recently introduced LM , Uptime, our next-generation website and service monitoring solution.

What’s Changing?

Effective April 30, 2026, customers who use Legacy Websites (LWM) in an on-demand basis (not licensed for on your current agreement), will no longer be able to purchase or use the product.
Important: This change does NOT impact currently subscribed customers who are licensed for Legacy Websites on your agreement.

Why Is This Happening? (Benefits of Transitioning to LM Uptime)

Transitioning to LM Uptime, provides you with enhanced website and service monitoring capabilities such as these:

Smarter Monitoring: All data points support alerting, with dynamic thresholds, flexible graphing, and full dashboard/widget compatibility.
Operational Simplicity: Alert routing, group inheritance, and property management now work just like with devices, reducing support burden and setup time.
Service Integration: Uptime checks can be added to Services, linking performance to business outcomes.
Future-Readiness: This shift sets the stage for better correlation, reporting, and AI insights across all resources.

Timing:

Now – April 30, 2026: Customers may continue using Legacy Websites (LWM) under the current on-demand model.
April 30, 2026: The End of Sale for On-Demand Legacy Websites (LWM) becomes effective. After this date, the on-demand option will no longer be available for purchase or use.

What Do You Need to Do?

If you are currently using On-demand Legacy Websites (LWM), we recommend that you:

Familiarize yourself with the enhanced capabilities available in LM Uptime.
Plan your transition to LM Uptime ahead of the April 30, 2026 deadline.
Connect with your Customer Success Manager or Account Manager to discuss how you can subscribe to LM Uptime.

We appreciate your partnership as we continue to modernize and enhance the LogicMonitor platform. Our goal is to ensure you benefit from the most secure, scalable, and innovative monitoring solutions available.