At LogicMonitor, we are committed to modernizing our platform and ensuring customers benefit from improved performance, security, and long-term scalability. As part of our product lifecycle process, we are announcing the upcoming EOL for API v1 and v2 for new customers only.

What’s Changing?

LogicMonitor will be deprecating API v1 and v2 for “new” customers only.
Effective April 30, 2026, all newly created LM portals will only support LM API v3.
API v1 and v2 will remain available for existing customers (no change to existing usage unless otherwise communicated).

Why Is This Happening (Benefits of Transitioning to API v3)?

This transition ensures that all new customers start on API v3, our most current and fully supported API framework, delivering:

Improved performance and scalability
Enhanced security standards
Long-term platform stability and on-going support
Access to the latest API features, capabilities and enhancements

Timing:

Now until April 30, 2026: Legacy and current versions will both remain available to new customers during this transition period
April 30, 2026: API v1 and v2 will be fully deprecated for new customers

What Do You Need to Do?

If your onboarding workflows, automation scripts, integrations, or tooling currently leverage API v1 or v2 to create new portals, you must update them to API v3 before April 30, 2026.

Recommended Next Steps

Audit existing automation and provisioning scripts
Identify dependencies on API v1 or v2
Plan and validate migration to API v3
Coordinate internally to ensure readiness before the deadline

If you have questions or need assistance, please reach out to your Customer Success Manager or contact LogicMonitor Technical Support.

We appreciate your partnership as we continue to evolve and strengthen the LogicMonitor platform.