Good Afternoon,Has anyone encountered backup configurations of their switches in LogicMonitor missing lines of configuration? I've noticed this with several models of Cisco Catalyst switches. As a MSP, we monitor resources for several organizations, and thus far, I've only seen this behavior for a single organization, but the common config DataGroup is globally applied, and the Dynamic (SSH Interactive) and Standard (Interactive) DataSources have not been customized at any level. If I compare th...

Finally discovered the root cause of this issue. We noticed that only one Managed Services customer was having this issue, so we started focusing in on what was different with their devices. They had recently migrated to ISE and 802.1x authentication and had created a new user account for the Collector. Apparently, the User did not have the necessary privileges, and a couple of those unauthorized commands were related to pagination and output, which affected the layout of the running-configurati...

Cisco Switch Backups Missing Lines of Configuration (Common ConfigSources) | Community Feedback

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Cisco Switch Backups Missing Lines of Configuration (Common ConfigSources) | Community Feedback | LogicMonitor Community