Voice alert timing control/cadence | Archive

thanh_rodke · 2014-11-05T00:00:00Z

We love the voice alerts, since we use it as an escalation method if one of our techs does not hear the email or text alert. However, the timing of the voice alerts is pretty fast, especially the start of the message.Being able to control either the timing or the cadence of the voice alert would be great. Our biggest issue currently is that the voice alert is pretty much one gigantic string of details. Allowing the voice alert timing to be controlled with periods (full stops) would make the message much more consumable, especially for a groggy tech!Currently, I have added fluff to the message, such as adding descriptors to the messages. My changes are shown below to \'\'slow down\'\' the voice alert.The alert message was this: Alert from LogicMonitor. ##HOST## is in ##LEVEL## as ##DATASOURCE## ##DATAPOINT## is ##VALUE##. Contact: ##CUSTCONTACT## I changed it to say this: This is an alert from LogicMonitor. The host ##HOST## is in status ##LEVEL## as the datasource ##DATASOURCE## ##DATAPOINT## has a value of ##VALUE##. Please contact: ##CUSTCONTACT##

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