Suppress 'Host Status' alerts when Collector is down | Archive

Nick · 2017-08-10T14:40:38Z

I would like to request the ability for child device alert suppression in the event of a single collector going down, (failover not enabled/available). (I have been advised to raise this here after discussions with LM Support) So think of this in a Parent/Child architecture – if a Collector is monitoring 150 devices and the collector goes down, it is by that very fact unable to monitor the 150 devices so, therefore, LM will be unable to see/receive data from those devices. At the moment this means that we would receive 151 host down alerts. If we look at this from the Parent = Collector & Child = devices point of view, we have established that the Child devices are reliant on the Parent Collector to send data to LM, so can the ability, in the event of the Parent Collector failing that any Child Device alerting is automatically suspended/suppressed? There is obviously an option in the Collector management to enable & specify ‘Failover’ – so devices monitored by the collector failover to another specified collector in the event of the primary failing – this means that there is already logic in place to detect and carry out actions in the event of a collector failing. Can this logic be extended to show only the collector down alert & to suppress the (child) device alerts?

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Suppress 'Host Status' alerts when Collector is down | Archive | LogicMonitor Community