No SNMP data is being reported.... | Archive

Leska_Levada · 2019-02-22T12:45:31Z

Good evening, dear friends. I am a new admin Logic Monitor app and I just diving into support\configuration devices for monitoring. I have one question. Now, within LM have a device, which sholud generate snmp traps to monitoring. I have checked properties of device and as I anderstend they are correct. But when I see Alarms on web portal, I see error like this: Alert Message: LMD41691 warn - HRH TE Spectrum: Sector 3 - Host 5 SNMP Response failing ID: LMD41691 No SNMP data is being reported from HRH TE Spectrum: Sector 3 - Host 5 Check that the snmp community has not been changed, either on the device or within LogicMonitor. If the SNMP credentials are correct, check that a firewall is not blocking SNMP access to this device from the LogicMonitor agent. This started at 2019-01-11 04:10:35 EST. So, I use terminl window of collector and there execute command for check status about device, I get answer: $ !snmpwalk timeout=300 192.168.181.245 1.3.6.1.2.1.25.1.1 Waiting... This may take up to 10 minutes. Waiting... This may take up to 10 minutes. Waiting... This may take up to 10 minutes. Waiting... This may take up to 10 minutes. Waiting... This may take up to 10 minutes. Waiting... This may take up to 10 minutes. Waiting... This may take up to 10 minutes. Waiting... This may take up to 10 minutes. Waiting... This may take up to 10 minutes. Walking OID 1.3.6.1.2.1.25.1.1 from host=192.168.181.245, version=v2c, port=161, pdu timeout=30 seconds, walk timeout=300 seconds: Encounter error when walk the oid(1.3.6.1.2.1.25.1.1), errorMsg=Request timed out. java.io.IOException: Encounter error when walk the oid(1.3.6.1.2.1.25.1.1), errorMsg=Request timed out. at com.santaba.agent.util.async.SNMPClient._handleTreeEvent(SNMPClient.java:1170) at com.santaba.agent.util.async.SNMPClient.access$700(SNMPClient.java:34) at com.santaba.agent.util.async.SNMPClient$3.finished(SNMPClient.java:663) at org.snmp4j.util.TreeUtils$TreeRequest.onResponse(TreeUtils.java:261) at org.snmp4j.Snmp$PendingRequest.run(Snmp.java:1878) at java.util.TimerThread.mainLoop(Timer.java:555) at java.util.TimerThread.run(Timer.java:505) Please, tell me, what I should do for solve my problem. Many thanks.

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