LogicMonitor-ConnectWise Integration - Clear Alerts Not Sending | Archive

Cloud2032 · 2019-04-03T21:41:20Z

Hey guys, We recently had to update our Connectwise integration since ConnectWise made some API changes. Before hand we used to receive CLEAR alerts to any tickets in Connectwise that were generated by LogicMonitor, now after the integration change we are still receiving new opened tickets but the CLEARs are not going to the ticket. Has any one had any issues with this and if so how'd you fix it?

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LogicMonitor-ConnectWise Integration - Clear Alerts Not Sending | Archive | LogicMonitor Community