event handlers | Archive | LogicMonitor Community

mnagel · 2016-09-19T16:31:41Z

In Nagios, there is a concept of an event handler that can run to try to fix problems (e.g., restart a service, remove old files, etc.). I see no similar capability in LM and it is of course something customers want to see happen. For example, I just deployed a custom DS for someone to check for too many files in a share, indicating a service problem. Once I implemented that, the next question was "Can you restart the service when that goes into warning?" I see no facility for this in LM, but perhaps a custom alert could be used to trigger the behavior. If I used that approach, I would insert a custom HTTP alert into the escalation chain earlier on to give the problem a chance to be corrected, then I will have to create a secure REST API server to accept those and trigger the correct behavior. So in theory it could be done (if I am not missing something), but it feels like using a screwdriver to hammer in a nail. Thanks, Mark

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