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Collector Down - Functionality to Enable / Disable Down events for Managed Nodes
This is for standalone none resilient collectors. A "Collector Down" can cause multiple associated node down alerts. It would be a good to have the option to Suppress associated Node Down alerts created from a Collector Down event.
So Collector down is a Root Cause Alert and the associated Device Downs from devices that are managed by the collector are suppressed / dampened, until the collector is back on line, if there is an outstanding dampened alert for a down device, that has not cleared when the collector is back on line then this is then released into the LM browser.
Obviously the best solution is to have a resilient set up, but unfortunately this is not always the case with customers.
Ed Jackson
Posted 10 years ago·Last reply 10 years ago
1 comment
Joe_Tran
·10 years agoI'm confused, are you saying you are receiving device down alerts (Host Status) when the assigned Collector is also down?
It's my understanding that you should only get the Collector Down alert and the alerts for assigned devices should be silenced.