Allow alerts to trigger multiple alert rules | Archive

Joe_Tran · 2015-08-13T15:14:58Z

We're a MSP and have unfortunately very varied client alert notification and internal alert triage actions based on client needs. These are often two separate notification actions. We are finding ourselves having to define device groups and corresponding alert rules for each internal triage action for each client. It would greatly decrease the number of groups and alert rules we have to manage, if alerts could trigger multiple applicable rules. If this was allowed, we only need one set of "global" device groups for our internal triage actions and each client still gets their alert notification. For example:If we have 3 triage actions, that means the number of device groups and alert rules is 3 * (# of clients) under the current feature set. If multiple alert rules apply, then the number of device groups and alert rules is 3 + (# of clients).

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