Ability to apply retroative SDT-like windows to adjust SLA numbers | Archive

stuart_vassey · 2017-12-20T17:01:50Z

When a monitor malfunctions (e.g. service test fails because the monitored site HTML was updated) the uptime for that test will not reflect the site's actual uptime. We'd like to be able to apply retroactive SDT-like windows that would prevent an alert period from counting against a test's uptime. I thought this ability was already available by applying retroactive SDT's, but apparently this isn't actually working. Without this feature, a dashboard SLA widget might report a service/device being up 70%, but it was really up 90% while 20% of that time it had a faulty test/datasource. We should be able to apply an SDT to keep that 20% from negatively impacting the uptime.

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Ability to apply retroative SDT-like windows to adjust SLA numbers | Archive | LogicMonitor Community