Week 8: AI Heroes in Action: From Insight to Impact | AI Heroes Events

Emma Tillfors · 2025-10-24T13:14:13.450000Z

Join Zoom MeetingMeeting ID: 976 8109 6158Passcode: 428152What to Expect: Customer Success Highlights: Showcasing real-world outcomes and event correlation insights from customers live with Edwin AI. Demo: What Good Looks Like: Bringing together AIOps, service-led observability, logs, tagging, and Dynamic Service Insights into a single, practical example of platform excellence.AI Opportunity Reflection Sheet: Introducing a guided exercise to help customers identify improvement opportunities in their own portals with CSM support. Business Outcomes & Metrics: Revisiting Adam Jacobs’ framework to connect technical progress with business value and prepare for Weeks 8–10. Agenda: Welcome & Context: Overview of Week 7 focus and objectives. Customer Success Highlights: Success stories and event correlation examples from Edwin AI users. Demo – What Good Looks Like: A unified walkthrough showing how observability, logs, tagging, and AIOps capabilities combine to drive impact. AI Opportunity Reflection: Introduction of the reflection sheet and guidance on how to use it with CSMs. Business Outcomes Revisited: Discussion led by Adam Jacobs connecting technical maturity to measurable business metrics. Wrap-Up & Next Steps: Preparing for Weeks 8–10 and continued CSM engagement.

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Week 8: AI Heroes in Action: From Insight to Impact | AI Heroes Events | LogicMonitor Community