When log and change request context is missing, similar incidents are hard to find, and results are difficult to validate, investigations slow down and MTTR climbs.

In this Product Power Hour, we will explore how AI Investigation Enhancements help Ops teams accelerate root cause analysis and drive faster resolution by analyzing log data, correlating changes, surfacing relevant context, and enabling confident, repeatable investigations. You will also get a preview of new Core capabilities that strengthen end-to-end incident execution, including Problem Management and Topology Correlations that connect related signals into a clearer operational story.

In this session, you will see how to:

• Reduce MTTR with an updated Root Cause Analysis prompt that guides clearer, faster investigations

• Strengthen RCA by incorporating Change Requests and Logs directly into the investigation workflow

• Speed diagnosis by leveraging Similar Incidents to identify patterns and proven fixes

• Improve trust and outcomes with new feedback options for AI Investigation results

• Extend AI Investigation to singleton incidents and connect insights to action with Core and Automation

• Scale operational execution with Core enhancements, including Problem Management and Topology Correlations to organize issues and link related entities and events for faster triage

Who should attend:
SRE/DevOps, NOC, platform and operations teams, incident commanders, and anyone responsible for reducing MTTR, standardizing incident response, and turning investigations into consistent operational execution.